Connected Customer Experience (CX)
We help you put your customers first with seamless experiences that build trust, fuel engagement, and deliver measurable ROI.
Experience-Led Growth That Drives Results
Transform customer touchpoints into meaningful experiences with data-driven insights and innovative solutions tailored to your business needs. We combine technical expertise with industry knowledge to create customised solutions that transform operations for businesses of any size.
Our CX Services
CX Consulting
We help you understand your customers’ journeys from start to finish, identifying the moments that matter most and redesigning every touchpoint to create seamless, personalised experiences. By combining human-cantered design with technology, we ensure every interaction drives satisfaction, loyalty, and measurable ROI.
Next-Gen E-commerce Platforms
Design and deliver scalable, high-converting online experiences that seamlessly align with your business goals. From Magento to WooCommerce and BigCommerce, we build and optimise digital commerce ecosystems that streamline operations, enhance customer journeys, and drive sustainable business growth.
Digital Marketing
Create meaningful connections with your audience through personalised, data-driven campaigns and compelling content. We help you attract and convert new customers, nurture long-term engagement, and maximise customer lifetime value by combining strategy, creativity, and technology for measurable growth.
Our Capabilities
Beyond our core CX services, we bring a wide range of expertise to support your CX transformation
Digital Experience Design
- Customer Journey Mapping & Experience Design
- UX/UI Design
Marketing Technology & Automation
- SEO & SEM Strategy
- Personalization & Campaign Management
- Data Analytics & Performance Tracking
Advanced AI
- AI-Powered Personalization
- Chatbot Development & Integration
Platform & Systems Expertise
- Web & E-commerce Platform Development
- Systems Integration
What Our Clients Say
SCSK {digital}: A Trusted Partner for Digital Transformation
Working with SCSK {digital} has been a game-changer for our business. Their team's deep understanding of digital technologies and their dedication to our project's success were truly exceptional.
Kotaro Kobayashi
Deputy General Manager Planning & Coordination Dept. Media & Digital Business Unit, Sumitomo Corporation
We are excited to grow further by getting group wide daily business visibility. We appreciate the SCSK{digital} team and would like further advance our digital transformation journey together.
Koji Ichinose
CFO/EVP, Sumi Agro Europe
SCSK {digital} is a valuable strategic partner invested in navigating our DX initiatives and upskilling our workforce. The team has been working closely with us to develop a tailored path for long-term success. We are confident that this partnership will be a key driver in our digital transformation journey, and we look forward to achieving even greater results together.
Yasuhiro Okuno
Head of Digital Transformation, General Manager, DX Promotion Department, Sumitomo Corporation Europe
The Data Analytics project with the SCSK{digital} team was a great collaboration, showcasing a true team effort in its successful completion. This platform now gives us a great advantage and the AI programs run and provides an added layer of information that we have to our disposal. Looking forward to future projects with the SCSK{digital} team.
Kam Saran
ICT Manager, Sumi Agro Europe
The SCSK{digital} project team carried out the project in a professional manner and managed to complete it on time. The Data Analytics tool and AI will improve cooperation between our group companies in key business operations. We look forward to further cooperation with SCSK {digital} in digitisation of our group.
Stan Kielbasinski
Group Accounting Manager, Sumi Agro Europe
Key Industries
We partner with leading global players across diverse industries, delivering world-class digital transformation services. Explore how our expertise can elevate your niche — and know that our capabilities are not limited; we’re ready to support any sector.
Energy Transition
Enabling sustainable energy transformation.
Agriculture
Modernizing agricultural practices with technology.
Manufacturing
Streamlining production with automation.
Recruitment
Revolutionizing talent acquisition and HR processes.
Automotive
Driving innovation in automotive and mobility solutions.
Commodity
Optimizing oil, gas, chemicals and energy operations.
Supply Chain
Streamlining supply chain operations and logistics.
Tourism
Enhancing travel and hospitality experiences.
Ready to Transform Your Customer Experience?
Schedule a free consultation with our experts to begin your transformation journey today.