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Case Study: Elevating Customer Engagement with CX Consultancy

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    How an Agrochemical Company improved their online presence and customer engagement with seamless Data-Driven Solutions

    Our client, a leading European Agrochemical Company, aimed to implement a seamless customer engagement strategy, empowered by advanced technology. 

    Goals and challenges

    The company`s main objectives were to:

    • Increase online presence. 
    • Reach out to new potential customers (including mid-sized and large-scale farmers, distributors, and retailers). 
    • Increase customer engagement. 
    • Become customers` trusted advisor. 
    • Drive sales growth. 
    • Digitise sales processes: Manage higher interactions without team expansion. 
    • Achieve improved data-driven decisions. 

    Download our case study to learn how our client achieved the results below*:

    • Average ROI of 300% over 3 years 
    • 145% increase in Website Engagement 
    • 2.5x increase in Conversions 
    • 30% increase in Sales Leads Pipeline 
    • Augmented Customer Data/Intelligence 
    • 3x Higher Customer Satisfaction Rates 

    and more. 

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    *Expected benefit value​